Frequent questions

When will I receive my order?

Most orders are shipped within 1 to 5 days after the purchase is made. Custom orders can take up to 14 days, which is indicated in each transaction. See our Shipping and return policy for more info.

How are shipping rates calculated?

Each brand has a flat shipping rate per order. The total shipping rate will be shown at checkout.

If you order multiple brands in a single order, each brand will ship separately and you’ll receive tracking information for each brand.

See our Shipping and return policy for more info.

Something went wrong with my order. What should I do?

In the unlikely event that you receive incorrect or damaged products, contact us directly. The contact details of each brand, as well as the Knocking contact data, can be found here.

Can I return a product?

Yes, most products can be returned within 30 days after purchase. See our Shipping and return policy for more info.

How can I recommend a brand for future Univision Offers?

If you know a brand for future offers, email us product and brand suggestions to futuredeals@knocking.co