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Careers @ Knocking

E-commerce platform account manager for national televised Flash Sales

Knocking Flash promotes brands and products to millions of consumers via leading television and social network properties. This role is available as a remote position.

You'll need to have:

  • Customer success, client management, or relevant industry experience. You should be merchant-focused in all that you do.

  • A passion for commerce. Maybe you’ve built a store for a friend, or run your own business.

  • A deep understanding of customer service. • Experience working with multiple stakeholders. Relationship management is your secret weapon.

  • Understanding of ecommerce best practices. You'll be their main point of contact for all big-picture support.

  • Knowledge of the ecommerce ecosystem. There are many moving parts and you need to see how they fit together.

It would be great if you also have:

  • Experience running your own business. You know what it means to be an entrepreneur and can share your learnings with our merchants.

  • Hands-on experience with ecommerce.

You'll get to do things like:

  • Create strong relationships with our merchants

  • Recommend ways to best utilize national television exposure.

  • Report to key stakeholders at Knocking

  • Triage technical issues to Knocking escalated Support teams

  • Work with internal Knocking teams to advocate for merchants’ needs and requests

  • Demonstrate an in depth understanding of industry trends

  • Elevate the overall merchant experience

Here's how to apply:

Send your resume to: careers@knocking.co

Tell us why you are the right rock star for this job. If you’re interested in helping us shape the future of flash commerce, submit your resume and story today. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.